Refund policy

At Samson Pure Health, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your order, we make the return and refund process simple and hassle-free.

Returns

• Products must be unopened and unused to qualify for a return.

• Returns must be initiated within 14 days of receiving your order.

• To start a return, please contact our support team at [your support email] with your order details.

Refunds

• Once your return is received and inspected, we will notify you of the approval status.

• Approved returns will receive a full refund to your original payment method.

• Please allow 3–5 business days for the refund to reflect in your account.

Exchanges

• If you wish to exchange a product, contact us to arrange a replacement.

• Exchanges are subject to product availability.

Shipping for Returns

• Customers are responsible for return shipping costs unless the product was defective or we made an error.

• We recommend using a trackable shipping service to ensure your return is received safely.

Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately.

• We will provide a full refund or replacement at no extra cost.

We are committed to providing high-quality wellness products and excellent customer service. Your health and satisfaction are our priority, and we want you to shop with confidence at Samson Pure Health.